Business Continuity & Operational Resilience Statement
1. Objective
Montrock maintains business continuity and disaster recovery arrangements designed to preserve critical services and protect clients during severe operational disruption.
2. Scenarios
Planning considers technology failure, cyberattack, telecommunications outage, loss of premises, power failure, banking/payment disruption, key-person unavailability, third-party outage, natural disaster and other plausible events.
3. Critical Functions
Priorities include regulatory communication, client access/communications, risk monitoring, order/position management where applicable, payments, reconciliation, AML/sanctions controls, data protection and record preservation.
4. Recovery Arrangements
The Company uses documented escalation, alternative communications, backups, remote-working capability, technology recovery and vendor contingency arrangements appropriate to the service.
5. Testing
Plans are tested periodically. Lessons learned are documented and material deficiencies tracked to remediation.
6. Third Parties
Critical providers are required to maintain appropriate continuity arrangements and are incorporated into Montrock’s dependency mapping.
7. Client Communication
During a material disruption the Company will use appropriate channels to provide factual updates. Continuity arrangements do not guarantee that every service will remain available without interruption.
Contact and Regulatory Information
Montrock Ltd is incorporated in Mauritius under Company No. 231276 GBC and is regulated by the Financial Services Commission, Mauritius (FSC) as an Investment Dealer (Full Service Dealer, Excluding Underwriting), FSC Licence No. GB25205688. Registered office: Suite 201, Level 2, The Catalyst, 40 Silicon Avenue, Cybercity, Ebene 72201, Mauritius.
Compliance enquiries: compliance@mont-rock.com
Website: https://mont-rock.com
Risk warning: Transactions in financial instruments, particularly leveraged or derivative instruments where offered, involve significant risk and may result in substantial loss. Nothing on the website constitutes a guarantee of profit or investment performance.